Member Resources

Our benefits provide the behavioral health resources you need to take on life's challenges.

MyQuestBH (Patient Portal)

MyQuestBH (Patient Portal)

Login to MyQuestBH at your convenience to:
  • Access claims information and EOBs
  • Request provider referrals
  • Message Quest staff members
  • Review eligibility and benefit coverage details
  • Share your record with a healthcare provider, family member or caretaker
Don’t have MyQuestBH patient portal? Call Quest at 800-364-6352 during normal business hours (M-F 8:00 am -5:00 pm) to receive an activation code.

Forms & Documents

Forms & Documents

Popular Forms & Documents
Member Benefit Request
Request membership eligibility and behavioral health benefits with our online form.
Out-of-Network Claim
A completed and signed form is required with submission of all out-of-network claims if the provider is not submitting a claim on your behalf. We must receive your submission within one year from the date services were received for payment to be considered.
Coordination of Benefits (COB)
Complete this form to validate whether you or others in your family are covered by other health plans in addition to your Quest Behavioral Health coverage.
Release of Information (ROI)
Authorization to disclose protected health information (PHI).
Single Case Agreement
Members or their providers may apply to obtain behavioral health treatment outside of the Quest network using in-network benefits for a defined period and under certain limited circumstances.
Patient Rights & Responsibilities Against Surprise Medical Bills
When you get emergency care or are treated by and out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance, and/or deductible.
Provider Directory
Online or printable list of in-network mental health or substance use disorder outpatient providers.
Facility Directory
Digital or printable PDF list list of in-network mental health or substance use disorder facilities and programs.

EAP Work/Life

EAP Work/Life

Legal, Financial and Eldercare Services

  • Telephonic or in-person consultations for questions or concerns related to:
    • Legal
    • Financial
    • Eldercare

Work/Life Services Website

  • Unlimited access to a secure website that offers work/life balance services
  • Health Risk Assessments
  • Do-It-Yourself Legal Forms
  • Webinars and Articles
  • Childcare/Eldercare locator

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

News & Articles

News & Articles

Find downloadable resources to support you in your behavioral health and work/life journey below.

Front Line Employees

Tips, articles, and self-assessment tools to address stress management, professional skill development, parenting, and more.

EAP Work / Life

Information related to financial, legal and family care services. A valid company code is required to access work/life resources.

Other Resources

Various resources for self-care and maintaining mental wellbeing.

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