Member Resources
Our benefits provide the behavioral health resources you need to take on life's challenges.
MyQuestBH (Patient Portal)
MyQuestBH (Patient Portal)
- Access claims information and EOBs
- Request provider referrals
- Message Quest staff members
- Review eligibility and benefit coverage details
- Share your record with a healthcare provider, family member or caretaker
Forms & Documents
Forms & Documents
Request membership eligibility and behavioral health benefits with our online form.
A completed and signed form is required with submission of all out-of-network claims if the provider is not submitting a claim on your behalf. We must receive your submission within one year from the date services were received for payment to be considered.
Complete this form to validate whether you or others in your family are covered by other health plans in addition to your Quest Behavioral Health coverage.
Authorization to disclose protected health information (PHI).
Members or their providers may apply to obtain behavioral health treatment outside of the Quest network using in-network benefits for a defined period and under certain limited circumstances.
When you get emergency care or are treated by and out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn’t be charged more than your plan’s copayments, coinsurance, and/or deductible.
Online or printable list of in-network mental health or substance use disorder outpatient providers.
Digital or printable PDF list list of in-network mental health or substance use disorder facilities and programs.
EAP Work/Life
EAP Work/Life
Legal, Financial and Eldercare Services
- Telephonic or in-person consultations for questions or concerns related to:
- Legal
- Financial
- Eldercare
Work/Life Services Website
- Unlimited access to a secure website that offers work/life balance services
- Health Risk Assessments
- Do-It-Yourself Legal Forms
- Webinars and Articles
- Childcare/Eldercare locator
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
News & Articles
News & Articles
Front Line Employees
Tips, articles, and self-assessment tools to address stress management, professional skill development, parenting, and more.
EAP Work / Life
Information related to financial, legal and family care services. A valid company code is required to access work/life resources.
October 2024 Work Life Services Newsletter
Living a Life in Balance
September 2024 Work Life Services Newsletter
Safety Check – Caring for all ages: Toddlers - Elderly
Other Resources
Various resources for self-care and maintaining mental wellbeing.
988 Suicide & Crisis Lifeline
If you or someone you know is struggling or in crisis, call or text 988, or click below to chat...
Get Help | Mental Health America (MHA)
Crisis resources, warmlines, and online mental health screenings