Our mission is to support and navigate your unique behavioral health journey.
About Quest
About Quest
Created in 1997 under a joint venture of the Central Pennsylvania Healthcare Alliance, our current owners include Penn Medicine-Lancaster General Health, Tower Health, and WellSpan Health.
Quest was designed to facilitate access to services for members while working with facilities and practitioners to provide the most clinically sound and cost-effective treatment.
We remain dedicated to our original vision of providing extraordinary behavioral healthcare to our members and their families.
We serve over 200,000 members enrolled under self-funded health plans and Employee Assistance Programs.
Our provider network encompasses facilities, programs, and practitioners regionally with ongoing expansion across the United States.
Highly-trained staff are available during operational hours to provide referrals, manage claims inquiries, and answer general administrative questions. Licensed doctorate and master’s level clinical Care Managers are available 24/7 for urgent clinical matters.